Frequently Asked Questions
Get quick answers to common questions about our lab testing services, process, and who we are — so you can order with confidence.
What types of tests do you offer?
We offer analytical testing services including potency assays, sterility testing, stability studies, method validation, and peptide analysis.
How do I send my sample for testing?
After placing your order, include your sample with the label claim (mg), sample identifier (e.g. lot number), tracking number, and client name. Shipping instructions are provided at checkout.
How long does it take to receive results?
Standard turnaround is 3–5 business days. COAs will be emailed to the email address provided during checkout. Rush testing options are available for an additional fee.
Who is behind TrustPointe Analytics?
TrustPointe Analytics was founded by Ashlee Lust, a pharmaceutical industry chemist with expertise in HPLC analysis and quality control.
When was TrustPointe Analytics established?
We began operations in November 2023 to provide transparent, high-integrity analytical chemistry services to the health and wellness industry.
What sets you apart from other labs?
We combine United States FDA pharmaceutical-level quality standards with a commitment to transparency, accuracy, and custom client support. No shortcuts, no guesswork — just data you can trust.
Do you follow any industry standards?
Yes. Our lab follows United States Pharmacopeia (USP) principles and validated methods to ensure compliance, repeatability, and scientific reliability across all services.