Terms of service

TrustPointe Analytics LLC – Terms of Service Agreement

This Terms of Service Agreement (“Agreement”) is entered into by and between TrustPointe Analytics LLC (“TrustPointe Analytics,” “we,” “us,” or “our”) and the customer receiving services (“Client,” “you,” or “your”) and governs the use of any services provided by TrustPointe Analytics.

1. Services Provided

TrustPointe Analytics provides scientific analytical services, including but not limited to peptide testing, quality control analysis, and data reporting (“Services”). These Services are provided solely for informational and research purposes. TrustPointe Analytics does not certify, approve, or guarantee the safety, efficacy, or regulatory compliance of any material tested.

TrustPointe Analytics does not provide medical, clinical, or regulatory consulting services and does not offer product approvals, batch release certifications, or pass/fail determinations. It is the sole responsibility of the Client to interpret and act upon the data provided.

2. Use of Results

All test results and data provided by TrustPointe Analytics are intended for informational use only. Client acknowledges and agrees that:

  • Test results are not intended for use in human or veterinary diagnostics, treatment, or therapeutic decision-making.

  • TrustPointe Analytics shall not be responsible for how the Client uses, distributes, or interprets the results.

  • Client bears full responsibility for regulatory compliance, labeling, and downstream use of any tested material.

3. Payment

Client agrees to pay all fees associated with the Services as outlined in the invoice provided. Payment is due as specified on the invoice. Late payments may result in delayed reporting or suspension of Services.

4. Limitation of Liability

To the fullest extent permitted by law, TrustPointe Analytics shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities, even if advised of the possibility of such damages.

Our total aggregate liability for any claims arising from or related to the Services shall be strictly limited to the total amount paid by the Client for the specific Services giving rise to such claim.

5. Indemnification

Client agrees to indemnify, defend, and hold harmless TrustPointe Analytics, its officers, directors, employees, affiliates, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including attorneys’ fees) arising out of or relating to:

  • The use or misuse of any test results or data;

  • Any claim that the tested material caused harm, injury, or non-compliance;

  • Any breach of this Agreement by the Client.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary, sensitive, or non-public information shared during the course of the engagement. TrustPointe Analytics will not disclose Client-specific data to third parties without written consent, except as required by law.

7. Termination

Either party may terminate this Agreement upon written notice if the other party breaches any material provision and fails to cure such breach within thirty (30) days of written notice. Any unpaid fees for Services performed prior to termination shall remain due.

8. Regulatory Disclaimer

TrustPointe Analytics is an independent analytical laboratory. We are not a regulatory body and do not represent or act on behalf of the U.S. Food and Drug Administration (FDA), DEA, or any other government agency. No part of our Services or reporting should be construed as regulatory approval, product certification, or an endorsement for any specific use.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.

10. Entire Agreement

This Agreement constitutes the entire understanding between TrustPointe Analytics and the Client and supersedes all prior agreements or representations, whether written or oral.

By submitting a sample or engaging Services, Client acknowledges they have read, understood, and agreed to be bound by the terms of this Agreement.